Frequently Asked Questions

General Information
What is GRND Coffee House?

GRND Coffee House is an online specialty coffee brand offering premium coffee beans, blends, and accessories delivered straight to your door.

Where is GRND Coffee House based?

We are an online business, but our coffee is sourced from high-quality, ethically responsible farms worldwide.

How can I contact customer support?

You can reach us via email at grndcoffeehouse@gmail.com or through our contact form on our website.

Orders & Shipping

How do I place an order?


Simply browse our website, add your favorite coffee products to the cart, and checkout securely.

Do you offer subscriptions for coffee?


Yes! Our coffee subscription service allows you to receive fresh coffee regularly. Choose your frequency and enjoy hassle-free deliveries.

How long does shipping take?


Standard shipping usually takes 3-5 business days. Expedited options may be available at checkout.

Do you ship internationally?


At this time, we primarily ship within [Insert Country]. International shipping may be available soon!

How do I track my order?


Once your order ships, you will receive a tracking number via email.

What is your return policy?


We do not accept returns on coffee, but if you experience any issues with your order, please contact us for a resolution

Coffee & Products

What types of coffee do you sell?


We offer a variety of coffee beans, ground coffee, and specialty blends. Check our website for seasonal and limited-edition offerings.

Can I customize my grind preference?

Yes! Select whole bean, coarse, medium, or fine grind when placing your order.

Are your coffee beans ethically sourced?


Absolutely! We partner with sustainable farms and fair-trade suppliers to bring you the best coffee.

Do you offer decaf coffee?


Yes, we have high-quality decaf options available.

Do you sell coffee accessories?


Yes! We offer brewing tools, mugs, and other coffee-related accessories.